Enhancing the security of your online payments with 3D Secure

In order to further enhance the security of your online payments, Banque de Luxembourg has integrated the latest 3D Secure technology into your credit card.

What changes for you? 

Since 1 January 2021, online transactions have been validated through the ‘LuxTrust Mobile’ authentication solution. The ‘LuxTrust Mobile’ authentication solution is the only way to validate online purchases through your smartphone.

How to activate 3D Secure?

Follow the step-by-step instructions on 3D Secure : Enhanced security for your online payments.

Find out more about the assistance offered by your payment cards

Reminder of how to protect yourself against attempts of fraud

In order to protect your personal details, please take extra care to ensure you follow these precautions during this difficult time: 

• Do not reply to emails or text messages that ask you to click on a link
• Never disclose your account number, credit card number, LuxTrust login details or other personal information
• Do not open messages if you do not know the sender
• If you are unsure, please contact Banque de Luxembourg on the usual number.

We remind you that Banque de Luxembourg and LuxTrust will never contact you directly via your personal email address, by text message or by telephone asking you to log in to your secure site and/or to provide confidential information linked to your accounts and bank cards.